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Quotes to Compare is the trading name of Aggregators UK Limited who is registered with the Information Commissioner’s Office (registration number ZA042018).

This Privacy Policy alongside our Terms & Conditions sets out the basis on which any personal data we collect from you, or that you provide to us, via our site, or to our staff, will be processed by us.

By visiting and continuing to use this Site, you are accepting the terms and methods described herein.

For the purpose of data privacy laws applicable to our Site and broader offering, including, without limitation, the General Data Protection Regulations (“GDPR”), the data controller in regards to your Personal Data is Aggregators UK Limited.

 

What we do

We use our resources to connect homeowners (The enquirer) with professional providers of home improvement services. In some cases, we work with business partners to make these services more widely accessible.

We will contact you to discuss your enquiry and confirm if you wish to proceed

We process your Personal Data (as defined under GDPR) in order to facilitate the making of contracts for services between you (The enquirer) and selected home improvement service providers (also referred to herein as the “contractor”).

 

What we will not do

We will not ask for ‘sensitive data’ (that is data about such matters as your religious beliefs or political opinions).

We will not provide, sell or give your data to any third party excepted as solely to one of our “contractors” and only for the purpose or product for which you have made an enquiry.

 

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

Information you give us. You may give us information about you by completing registration forms on our website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our website, subscribe to our service, search for a specific service, place an order on our website, participate in reviews on our website and when you report a problem with our website. The information you give us may include, without limitation, your name, address, e-mail address, phone number, home ownership/tenancy status, home improvement requirements, home specification and information to verify your identity.

 

Information We collect about you. With regards to each of your visits to our website, we reserve the right to automatically collect the following information:

Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions and operating system.

Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

Information we receive from other sources.We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies) and may receive information about you from them.

 

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve the experience of using our website. By continuing to browse the website, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer with your agreement. Cookies contain information that is transferred to your computer’s hard drive.

 

We use the following cookies:

Strictly necessary cookies –These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services.

Analytical and performance cookies –These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These cookies do not collect information that identifies a visitor and all information collected by these cookies is anonymous.

Functionality cookies –These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your previous home improvement requirements). Information collected by functionality cookies may or may not be anonymised, but they cannot track your browsing activity on other websites. The functionality cookies on our website only collect anonymous information.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical and performance cookies or targeting cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Except for essential cookies, all cookies will expire after 90 days.

 

USES MADE OF THE PERSONAL DATA

We use information held about you in the following ways:

Information you give to us. We may use this information:

 

To provide the services associated with our website and to provide you with the information, products and services that you request from us.

To keep our business partners (whose brand is applied to the website from which you accessed this Policy) informed about the services which We are providing to you in conjunction with that business partner.

To provide you with information about other products and services we offer which are similar to those that you have already purchased or enquired about.

To provide you with information about goods or services we feel may interest you. We may contact you by electronic means (e-mail or SMS) or by phone with information about products and services similar to those which were the subject of a previous sale or negotiations of a sale to you.

 

To notify you about changes to our service.

To ensure that content from our website is presented in the most effective manner for you and your computer.

Information we collect about you. We will use this information:

  • To administer our website and for internal operations including troubleshooting, data analysis, testing, research and statistical and survey purposes.
  • To improve our website to ensure that content is presented in the most effective manner for you and your computer.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • As part of our efforts to keep our website safe and secure.
  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
  • To make suggestions and recommendations to you and other users of our website about goods or services that may interest you or them.

 

We may disclose your Personal Data in the following ways:

Related Party Disclosures– We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

Select Third Party Disclosures- We will provide your personal information to our selected home improvement “contractors”

Business partners, subject to your affirmative consent, who may wish to use your data for marketing purposes. You may unsubscribe at any time via the link provided in our email correspondence.

Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users.

Analytics and search engine providers that assist us in the improvement and optimisation of our website.

 

We may disclose your personal information to third parties for the following reasons :

If We are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or in order to enforce or apply our Terms & Conditions and other agreements (including those entered into with our business partner whose brand is applied to the website from which you accessed this Policy).

To protect the rights, property, or safety of Quotes to Compare and Aggregators UK Ltd together with our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. Our website may, from time to time, contain links to and from the website of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Data to these websites.

 

SOCIAL MEDIA WIDGETS

Our service includes Social Media features, such as the Facebook Like button. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social Media features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing them.

 

WHERE WE STORE YOUR PERSONAL DATA

The data that We collect from you may be transferred to, and stored at, a destination outside the European Economic Area (” EEA“). It may also be processed by personnel and/or third party suppliers engaged by us who operate outside the EEA. By submitting your Personal Data, you agree to this transfer, storing or processing outside of the EEA. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.

 

SECURITY

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. However, due to the nature of Internet communications and evolving technologies, unauthorised entry or use, hardware or software failure and other factors, the security of End User information may be compromised at any time. No method of transmission over the Internet, or method of electronic storage, is 100% secure.

 

Therefore, we cannot guarantee the absolute security of your information and disclaim any assurance that such information will remain free from loss, misuse or alteration by third parties who, despite our efforts, obtain unauthorised access.

 

Notwithstanding the foregoing, all information you provide to us is stored on our secure servers.

 

DATA RETENTION PERIOD

Unless consented otherwise, we will retain Personal Data only for no longer than two years

 

POLICY TOWARDS CHILDREN

We do not conduct business with children.  Should we unwittingly receive information pertaining to an individual under 16 years of age we will, on discovery, immediately delete.

 

YOUR RIGHTS

Applicable privacy regulations (e.g. GDPR) give you certain rights in regards to the Personal Data We collect about you. Those rights include the following:

To request from us access to Personal Data We may hold on you;

  • To request the rectification of Personal Data;
  • To impose restrictions on, or otherwise object to, processing your Personal Data;
  • Data portability;
  • Right to be forgotten (i.e. deletion right)
  • If you request that your Personal Data be deleted before a service transaction is complete, we may not be able to provide that service.

 

You have the right to ask us not to process your Personal Data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third parties for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data, where applicable. You can also exercise the right at any time by contacting us at admin@quotestocompare.com

 

In addition, we expressly reserve the right to delay or otherwise deny any such request that you submit to us if said request would result in a violation of applicable laws and regulations, or otherwise adversely affect any legitimate interest we seek to assert.

 

 

INQUIRIES & CONCERNS

You may contact us by using the ‘contact us’ feature that can be found on our website. We will do our best to provide a prompt response to your question. In addition, our designated Data Protection Officer is responsible for overseeing compliance with this Privacy Policy. You can reach this Data Protection Officer by sending an email to admin@quotestocompare.com

 

If you have any questions or complaints regarding this Privacy Policy, please contact us as described above. We will investigate your question, respond to your inquiry, and attempt to resolve any concerns regarding your privacy question. If you do not receive a response within 30 days from your submission of same, then please contact the Information Commissioner’s Office.